Terms of service
Terms of Service
Last updated: March 2026
Welcome to Soul of Alba. By accessing or purchasing from our website (soulofalba.com), you agree to the following Terms of Service. Please read them carefully before using our website.
# 1. General Information
This website is operated by Soul of Alba. Throughout the site, the terms “we”, “us” and “our” refer to Soul of Alba.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service.
We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.
# 2. Online Store Terms
By using this site, you confirm that you are at least the age of majority in your country of residence.
You may not use our products for any illegal or unauthorised purpose. You must not transmit any viruses or malicious code.
A breach of these terms may result in termination of your access to our services.
# 3. Products & Artwork
All artworks sold on Soul of Alba are printed on demand. Each product is made specifically when an order is placed.
Colours may vary slightly depending on your screen display and printing process.
We reserve the right to modify or discontinue products at any time without notice.
# 4. Pricing & Payments
All prices are listed in GBP (£) unless otherwise stated.
We reserve the right to change prices at any time without notice.
Payments are processed securely through third-party payment providers.
## 5. Shipping & Delivery
Orders are printed and fulfilled through our global print partner. Production typically takes 2–5 business days before shipping.
Delivery times vary depending on location and shipping carrier. Estimated delivery times are provided for guidance only and are not guaranteed.
For full details, please see our Shipping Policy.
# 6. Returns & Refunds
Because our products are made to order, we do not accept returns for change of mind.
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We will arrange a replacement or refund where appropriate.
For more information, please see our Returns & Refund Policy.
# 7. Intellectual Property
All artwork, images, designs, and content on this website are the intellectual property of Soul of Alba.
You may not reproduce, copy, distribute, or use any artwork without written permission.
# 8. Limitation of Liability
Soul of Alba shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
# 9. Third-Party Services
We may use third-party services such as payment processors and fulfilment providers to operate our store. These providers have their own terms and policies.
# 10. Governing Law
These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.
# 11. Contact Information
If you have any questions about these Terms of Service, please contact us through our website.